1. Our standard UK delivery is free.
Next day Delivery is £25.99, EU is £15 and Rest of the World is £25.
Tracking is only available for UK shipments. All other shipments are without tracking.
2. CAN I ORDER OVER THE TELEPHONE?
Yes you can but please note that most of our offers are on the
website only. If you wish to place your order via telephone,
please call: 01664 - 412052
3. I'VE PLACED MY ORDER ONLINE BUT HAVE MADE A MISTAKE. WHAT CAN I
DO?
If you have submitted an order online and need to make changes,
please call our Customer Support line on: 01664 - 485016. Please
note: we aim to dispatch all orders placed before 1pm on the same
day so it will be impossible to make changes if your order has
already been dispatched.
4. WHAT IS YOUR DELIVERY TIME?
We aim to dispatch all items ordered before 1pm on the same day.
95% of our shirts are delivered next day but this is not
guaranteed. If you require next day delivery, please ensure you
choose this shipping option at checkout.
5. WHAT IS YOUR RETURNS POLICY?
If your shirt has been worn you can return it to us within 30 days
of purchase for an exchange or refund. If your shirt is unworn and
still in its original packaging, you can return it to us for up to
90 days for an exchange or refund. Please note that our guarantee
is reduced to 7 days for sale items.
6. HOW DO I RETURN AN ITEM?
Please send the item back to us having filled out the returns slip
(included with your delivery). If you've lost your returns slip,
please simply write your name and contact details on a piece of
paper stating the reason for the return and whether you would like
an exchange or refund and we will do the rest. However, please
note that you are responsible for ensuring the returned item
reaches us and in good condition so we suggest taking out
insurance on the item in case of damage in transit.
7. HOW LONG DO REFUNDS TAKE?
Once we've received the item your refund will be back on your card
within seven working days.
8. I LIVE OUTSIDE THE UK. DO YOU OFFER EX-VAT ORDERS?
No, we have a policy of a single price for all orders, regardless
of destination.